Contact Us for Unmatched Escape Room Experiences
Get in Touch with Escape Masters
Whether you're planning a team-building event or a thrilling adventure with friends, our team at Escape Masters is here to assist you. Reach out to us for any inquiries or to book your next escape room challenge.
Phone
(123) 456-7890
Address
5678 Adventure Lane, Suite 200, New York, NY 10001
Customer Support FAQs
Find quick answers to common questions about our escape room experiences and customer support services.
How do I book an escape room experience?
You can book your escape room experience directly through our website or by calling our customer service team for assistance.
What is the cancellation policy?
We offer a full refund for cancellations made at least 24 hours in advance. Cancellations made within 24 hours of the booking will incur a fee.
Are there age restrictions for participants?
Participants must be at least 10 years old. Those under 16 must be accompanied by an adult.
Do you offer corporate team-building events?
Yes, we offer customized team-building experiences for corporate groups. Contact us to learn more about our packages.
What should I bring to the escape room?
Bring a sense of adventure and your confirmation email. Lockers are available for personal belongings.
How long does each escape room session last?
Each session lasts approximately 60 minutes, with an additional briefing and debriefing time.
Ontmoet Ons Klantensupportteam
Ons toegewijde team staat klaar om al uw vragen te beantwoorden en u te helpen met uw reserveringen.
Sophie Jansen
Hoofd Klantensupport
Lucas de Vries
Senior Klantadviseur
Emma van Dijk
Klantadviseur
Noah Bakker
Junior Klantadviseur
Neem Contact Op Voor Ondersteuning
Heeft u vragen of heeft u hulp nodig? Ons team staat klaar om u te helpen. Neem vandaag nog contact met ons op!